User Experience Strategist
How can I help you?
In 1991, I launched a BBS and began creating digital journeys for people around the world. I further solidified my user experience expertise by managing an online gaming community from 1995-2005, where I was responsible for the creation and delivery of ever-evolving content, based on user experience feedback and in-game experiences. Driven by curiosity to understand how people interact with technology, I’m always looking for ways to improve their experience in meaningful, quantifiable ways.
After more than a decade in early-stage start-ups, I have spent more than 15 years specializing in scaling UX content strategy for newly created in-house agencies at Fortune100 companies, defining and streamlining business processes to speed time-to-market. My collaborative approach emphasizes thoughtful, accessible design focused on understanding customer’s needs and exceeding their expectations, while delivering on-time and on-budget.